SpatialChat: Designing Private Areas for Focused Collaboration

Creating focused conversation zones inside a shared spatial environment while making audio transitions, access, and ownership clear.

Year

2021 – 2023

Role

Product Designer

Team

I worked within a five-person design team and collaborated with a Product Manager, engineers, and QA to design and deliver Private Areas.

Overview

Challenge

Teams needed focused conversations without leaving the shared spatial environment. Audio transitions, access rules, and ownership had to remain clear and predictable.

My role

I led the interaction design for Private Areas, from user interviews and prototypes to testing, component design, and implementation support.

Solution

I designed lightweight private zones with visible boundaries, predictable audio behaviour, and role-based management controls.

Outcome

Private Areas strengthened focused team collaboration while preserving the feeling of one shared environment.

Design Process

I followed an iterative process in which research, prototyping, and design reviews continuously shaped the final solution.

Research & Problem Definition

Reviews and playtests helped refine boundaries, audio feedback, access states, and permissions before implementation.

Researching Privacy Inside an Open Spatial Environment

SpatialChat was built around open movement and spontaneous interaction. As spaces became busier, teams needed temporary zones for confidential discussions, workshops, and smaller group conversations.
Moving users into a separate room would interrupt the shared experience. The feature therefore needed to create focus while preserving spatial context and natural movement.

The challenge was not simply to create another room. It was to make privacy feel natural inside an open space.

Research at a glance

7

user interviews

6

competitor products reviewed

3

prototype rounds

5

in-room playtests

Primary user roles

User interviews revealed two primary roles with different responsibilities but a shared need for clear and predictable system behaviour.

Key Research Insights

Visible boundaries

Users needed to immediately understand where a private conversation started and ended.

Predictable audio

Audio transitions near area boundaries could create confusion and overlapping conversations.

Clear access rules

Participants needed to know whether an area was open, restricted, or unavailable.

Shared ownership

Teams could not depend entirely on the original creator to edit or remove a shared area.

Customer Journey Map

I mapped the end-to-end experience to identify where users needed clearer system feedback and controls.

The journey highlighted three priority areas: creation, audio behaviour, and shared management.

Core Solution

Designing the Private Area Experience

The final solution treated Private Areas as lightweight zones inside the shared environment rather than separate rooms. Users could create, enter, and manage focused conversations without leaving the main space.

Creating a Private Area

Users could place an area directly inside the space, define its size, name it, and configure access within one focused flow.

Key decisions

Direct placement

Creating the area in context made its position immediately clear.

Focused setup

Size, name, and access were combined into one short interaction.

Immediate preview

Users could review the final boundary before confirming the area.

Boundaries & Audio

Visual boundaries, labels, and transition feedback helped users understand when they moved between shared and private conversations.

Key decisions

Visible boundary

The area remained recognisable without dominating the shared space.

Entry and exit feedback

Users received immediate feedback when their audio context changed.

Distinct access states

Open, restricted, and locked areas had clearly differentiated states.

Permissions & Management

A collaborative area could not depend entirely on its original creator. I designed role-based controls that allowed authorised team members to edit access settings or remove an area.

Key decisions

Role-based management

Creators and authorised administrators could manage the area.

Predictable permissions

Available actions changed according to the user’s role.

Clear destructive actions

Deletion required confirmation and explained its impact.

Private Areas added focus without changing the fundamental behaviour of the shared spatial environment.

Design System

I created reusable patterns for spatial boundaries, area labels, access states, permission controls, warnings, and confirmation dialogs.
These patterns helped Private Areas remain consistent with the wider SpatialChat experience and supported future collaboration features.

The system focused on reusable interaction states rather than isolated visual components.

Testing & Iterations

I reviewed prototypes to evaluate whether users understood area boundaries, audio transitions, access rules, and management controls.

Iteration 1 — Boundary visibility

Observed

Users could enter an area without immediately noticing the audio-state change.

Changed

Strengthened the visual boundary and transition feedback.

Iteration 2 — Access states

Observed

Restricted and open areas were not sufficiently different.

Changed

Added clearer labels, lock states, and access feedback.

Iteration 3 — Shared management

Observed

Administrators expected to manage areas created by other team members.

Changed

Added role-based editing and deletion permissions.

The system focused on reusable interaction states rather than isolated visual components.

Results & Additional Contributions

I reviewed prototypes to evaluate whether users understood area boundaries, audio transitions, access rules, and management controls.

The system focused on reusable interaction states rather than isolated visual components.

Feature Outcomes

12% feature adoption

Eligible Team workspaces that created a Private Area.

17% task success

Users who successfully created, entered, and managed an area during testing.

+15%

Team plan conversion

Feature Outcomes

#1 Product of the Day 🏆

Loved by 6M+ Users Worldwide 🏆

Additional Contributions

Alongside Private Areas, I designed additional workflows across the dashboard and virtual space.

Invitation Experience

I redesigned the invitation flow to give hosts a clearer and more flexible way to bring participants into SpatialChat.

Invitation Experience

I redesigned the invitation flow to help hosts bring participants into SpatialChat through shareable links and personalised email invitations.

Flexible invitation methods

Hosts could select the most appropriate invitation method for each meeting.

Visible status

Sent, pending, and accepted states made invitation progress easier to track.

Easier management

Hosts could copy, resend, and manage invitations from one consistent flow.

Google Calendar Integration

I designed a scheduling flow that connected room selection with Google Calendar.

Clear room selection

The selected SpatialChat room remained visible throughout the flow.

Direct calendar creation

Hosts could create a scheduled event without leaving SpatialChat.

Other Collaboration Tools

I also contributed to a unified add-content menu for files, notes, media, and external collaboration tools.

Reflection

The most difficult part of Private Areas was not drawing the zone itself. It was making invisible behaviour—audio context, privacy, access, and ownership—clear and predictable.
The project reinforced that real-time collaboration products require strong system feedback, especially when users move between several communication states inside one shared environment.

Good spatial interaction design makes invisible system behaviour feel visible and trustworthy.
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